Magento Maintenance Services - Proactive Care & Continuous Optimisation
Overview
Proactive maintenance that keeps your Magento store secure, fast, and up-to-date. From security patches to dependency management, we handle the ongoing work so you can focus on selling. Magento maintenance is not optional—security vulnerabilities, dependency updates, and performance degradation are constant threats.
Maintenance Services
Security Patch Management
Monthly security patches applied within 48 hours of release. Critical vulnerabilities exploited within hours of disclosure—our rapid patching protects you before mass attacks. Daily monitoring of Adobe Security Bulletins and threat intelligence feeds. Pre-production testing verifying patch compatibility before deployment.
PHP Version Management
PHP version upgrades ensuring you stay on supported versions. Compatibility verification with all extensions and custom code. Staged deployment minimising production risk. PHP 8.0, 8.1, 8.2 support as you need it.
Magento Core Upgrades
Version management keeping you on latest Magento releases. Compatibility testing with custom modules and extensions. Zero-downtime deployment strategies. Staged rollout with rollback procedures.
Extension Management
Third-party extension updates with compatibility verification. Comprehensive testing in staging environments. Regression test coverage for all custom functionality. Documentation of changes and impact analysis.
Composer Dependency Updates
Dependency version management preventing security vulnerabilities. Automated dependency scanning identifying outdated packages. Testing all dependency updates before production deployment. Resolution of dependency conflicts preventing broken code.
Database Maintenance
Monthly database optimisation preventing performance degradation. Index rebuild maintaining query efficiency. Log table cleanup removing bloat. Query performance tuning based on slow query logs. Backup verification ensuring disaster recovery capability.
Cache Management
Full-page cache configuration and optimisation. Block cache and static content invalidation strategies. Cache hit rates maximising performance. Varnish configuration and tuning. Redis deployment for session and cache storage.
Performance Monitoring
Continuous performance baseline monitoring. Alert thresholds catching issues before customer impact. Error tracking and investigation. Capacity planning for growth.
Monthly Health Reports
Comprehensive health reports covering all maintenance areas. Security patch status and compliance. Performance trends and capacity analysis. Recommendations for upcoming maintenance. Actionable insights for technical planning.
Technology Stack
- Monitoring: New Relic, Datadog, custom monitoring
- Security: Vulnerability scanning, threat intelligence
- Deployment: Zero-downtime deployment strategies, blue-green deployments
- Databases: MySQL optimisation, query tuning
- Version Control: Git-based deployment tracking
- Orchestration: Docker, Kubernetes for infrastructure
Maintenance Approach
Proactive Monitoring
Daily monitoring of Adobe Security Bulletins and vulnerability databases. Automated alerts for security issues affecting your installation. Capacity planning preventing infrastructure problems. Performance tracking catching degradation early.
Staged Deployment
All updates tested in staging environments first. Full regression testing covering custom code. Extension compatibility verification. Production deployment only after complete validation.
Scheduled Maintenance
Routine maintenance during low-traffic windows minimising customer impact. Critical security patches deployed immediately with zero-downtime. Coordinated communications about maintenance windows. Rollback procedures if issues occur.
Continuous Optimisation
Database maintenance preventing performance degradation. Cache optimisation for maximum hit rates. Query tuning removing bottlenecks. Infrastructure scaling before capacity limits.
Maintenance Frequency
- Daily: Security bulletin monitoring, performance monitoring, backup verification
- Weekly: Dependency scanning, performance analysis, capacity planning
- Monthly: Database optimisation, health report generation, feature planning
- Quarterly: Major version assessment, technical roadmap review, strategic planning
Business Benefits
Security First: Critical vulnerabilities protected before mass exploitation. <48hr patch deployment.
Prevent Downtime: 99.9% uptime through proactive monitoring and predictive maintenance. Prevention is cheaper than emergency recovery.
Compatibility Assured: All updates tested against your custom code and extensions. No breaking changes in production.
Performance Baseline: Regular maintenance prevents performance degradation keeping your store fast.
Cost Reduction: Preventive maintenance costs far less than emergency recovery and incident response.
Security Improvements
Rapid Patching: Critical vulnerabilities like SessionReaper (CVE-2025-54236) exploited within hours. Our sub-48-hour patching protects before mass campaigns.
Vulnerability Monitoring: Daily monitoring identifies risks during reconnaissance phases, not after breaches.
Proactive Scanning: Daily malware scans and file integrity checks catching infections early.
Threat Intelligence: Access to threat feeds identifying emerging attack patterns before they impact you.
Performance Improvements
Database Tuning: 40-60% improvement in query performance through indexing and optimisation.
Caching: Multi-layer caching (Varnish, Redis, static content) handling 60-80% of traffic without hitting application server.
Cache Hit Rates: Intelligent cache invalidation balancing performance with content freshness.
Query Optimisation: N+1 query elimination and observer overhead reduction improving response times.
Uptime Achievement
- Target: 99.9% availability (8.76 hours downtime annually)
- Proactive Monitoring: Detects issues before they cause outages
- Staged Deployment: Minimises disruption from updates
- Failover Capabilities: Infrastructure redundancy preventing single points of failure
Maintenance Tiers
Basic: Patch management, dependency updates, monthly health checks. £500-£1,000/month.
Standard: Plus database optimisation, performance monitoring, extended support. £1,500-£2,500/month.
Premium: Plus 24/7 monitoring, emergency response, strategic planning. £3,000-£5,000/month.
Enterprise: Fully managed service with dedicated team, custom SLA, unlimited support. £5,000+/month.
Why Choose Our Maintenance Services
Proactive, Not Reactive: Monitor continuously so problems are caught before business impact.
Rapid Response: When emergencies happen, experienced team responds in under 30 minutes.
Deep Expertise: 18+ years with Magento. We diagnose quickly and resolve with confidence.
UK-Based: British-based team working in your timezone with clear communication.
Related Services
- Emergency Response: Critical incident recovery and forensic analysis
- Security Management: Vulnerability scanning and PCI compliance
- Performance Optimisation: Full-stack tuning beyond routine maintenance
- Team Augmentation: Developers supporting your team
Expected Outcomes
- Security: Critical vulnerabilities patched within 48 hours
- Uptime: 99.9% availability through proactive maintenance
- Performance: Sub-2-second page loads maintained through ongoing optimisation
- Compliance: Audit-ready with comprehensive maintenance documentation
- Peace of Mind: Your store is being actively cared for by experts
Next Steps
Protect your Magento store with professional maintenance. Contact us to discuss a maintenance plan tailored to your store's size and complexity.