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Customers and Customer Users

A Customer represents not an individual person, but instead an organisation. The customer has a sparse set of data fields - primarily just a Name and Address.

Customer Users are the individual people, and contain a lot more information - First and Last Name, Address, DOB, Roles etc.

When registering an account on the Frontend, you're prompted for a Company Name. This creates the Customer, with the remaining fields going towards the Customer User.

Oro Commerce documentation